Department: | Information Technology Services [2320] |
Office: | Manhattan College |
Job ID: | 409523 |
Position Type: | Student Employment |
Entry level Job Description for FWS/CE/GA/Intern:
No email/phone inquiries related to this job posting, please.
The primary focus is to support the Manhattan College community's technology needs. The Client Services Technician (CST) performs daily operations of the Client Services office, including checking student email, checking ticketing, answering the phones, and greeting clients in the office. Other responsibilities include but are not limited to: consulting, training, supporting faculty and students; writing technology based documentation; self evaluation and assessment of client services skills and knowledge; assist colleagues; and troubleshooting. Additional responsibilities to be determined by Supervisors depending on the needs of the office. Training is provided.
Professional Skills Required:
Preferred Skills (NOT Required):