Position Title: Student Worker, Client Services Technician

Hourly Rate: $16.50

Position Summary & Responsibilities:

The primary focus is to support the Manhattan University community's technology needs. The Client Services Technician (CST) performs daily operations of the Client Services offices, including checking student email, checking ticketing, answering the phones, and greeting clients in the office. Other responsibilities include but are not limited to: consulting, training, supporting faculty and students; writing technology based documentation; self evaluation and assessment of client services skills and knowledge; assist colleagues; and troubleshooting. Additional responsibilities to be determined by Supervisors depending on the needs of the office. Training is provided.

Professional Skills Required:

• Leadership

• Interpersonal Communication

• Basic Business Literacy

• Basic Technology Use

• Desire to Learn

• MS Office

Preferred Skills (NOT Required):

• Mac and PC Troubleshooting

• Network Troubleshooting

• Hardware installation and Support

• A/V Troubleshooting

• Malware removal

• Basic MS Windows 7/8/8.1/10 OS (maintenance, installation and repair)

• Basic Mac OS X maintenance (maintenance, installation and repair)

• Document scanning

• Software installation and support

• Moodle Course Administration

• Computer Programming

• Web Design

• Server Administration

No email/phone inquiries related to this job posting, please.

Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission.

Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.